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Message: <blockquote data-quote="Rick M" data-source="post: 205291" data-attributes="member: 4399">The disconnect between what should be done and what actually happens is a very unfortunate trend in most businesses now. Yesterday I had a run in with my cable company, my 25 years of business without a single late payment means nothing to them. They had changed my bill the prior month offering a new discount and told me my bill was about $5 less and to send in the lower amount. This month they say I underpaid by $5 last month and my bill is due immediately upon receipt! If you annoy Verizon, their policy is to drop you because they don't need you. Nikon and Canon are no different.</blockquote>