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<blockquote data-quote="Mark F" data-source="post: 232017" data-attributes="member: 12825">Last time I sent my camera in to nikon... it was just for an authorized checkup since warranty was about ready to expire.&nbsp; There was nothing wrong with shutter, occasional dust but nothing spectacular and no oil.&nbsp; Nikon said the shutter was replace to bring camera up to spec.&nbsp; Shot a few shots... dust all over the place and smudges on the sensor.&nbsp; Sent it back... nikon said they replaced the shutter again, to bring the camera up to nikon spec, but said that there was nothing wrong with the camera.&nbsp; After extensive dialog... I got the camera back with yet another shutter that really didn't need to be replaced the second time.&nbsp; The first time, shutter replacement was due to a malfunction in the curtain... got a good shutter with no dusting on that repair. I felt lucky since a lot of people were having problems It was my fault was sending it in for a check up. I should have used the shop in Portland instead of Nikon Service Facility in Los Angeles. But finally, I got a good camera again... now whether or not they used a d610 shutter or not... how would I know?Nikon won't admit anything, nor are they willing to work with someone on a problem.&nbsp; After this fiasco, I'm pretty much done with Nikon customer service.&nbsp; I'll buy Nikon... but I'll send it to somewhere else to get fixed.</blockquote>

[QUOTE="Mark F, post: 232017, member: 12825"] Last time I sent my camera in to nikon... it was just for an authorized checkup since warranty was about ready to expire. There was nothing wrong with shutter, occasional dust but nothing spectacular and no oil. Nikon said the shutter was replace to bring camera up to spec. Shot a few shots... dust all over the place and smudges on the sensor. Sent it back... nikon said they replaced the shutter again, to bring the camera up to nikon spec, but said that there was nothing wrong with the camera. After extensive dialog... I got the camera back with yet another shutter that really didn't need to be replaced the second time. The first time, shutter replacement was due to a malfunction in the curtain... got a good shutter with no dusting on that repair. I felt lucky since a lot of people were having problems It was my fault was sending it in for a check up. I should have used the shop in Portland instead of Nikon Service Facility in Los Angeles. But finally, I got a good camera again... now whether or not they used a d610 shutter or not... how would I know? Nikon won't admit anything, nor are they willing to work with someone on a problem. After this fiasco, I'm pretty much done with Nikon customer service. I'll buy Nikon... but I'll send it to somewhere else to get fixed. [/QUOTE]

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