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Nikon DSLR Cameras
D600/D610
D600 is back home ... again. Interesting repair note
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<blockquote data-quote="Sabra Designs" data-source="post: 150395" data-attributes="member: 14131"><p>Rick,</p><p></p><p>With all due respect, the problem has not gone away and hasn't for many others. After the third time of sending it back (having my shutter system replaced and low pass air filter cleaned as reported by many others sending it several times to Melville) they simply cleaned the sensor and sent it back,. In less than 300 images I had spots and by the 500th it was as bad or worse than before. Yes the camera is great when it works but mine doesn't and I am not the only one. If I were why would Nikon not simply replace the camera. The answer is that they do not have a fix that consistently works.</p><p></p><p>Did you notice that their profits have declined more than 50% this quarter compared to last year while their sales increased 5%? This quarter is the first full quarter that the D600 has been out and there is a problem. If yours does not have that issue I am very happy for you. But to flat out say that it disappears and gets better is just not true for many of us. I have more than 5,000 count on my camera and that is plenty.</p><p></p><p>My problem is now fixed. My wife has a Canon 6D. I would have returned my D3200 as well but there is nothing wrong with that camera and it would not be fair to the company I bought it from (although they probably would have accepted it as they did the return of the D600.) That company has a customer for life. Nikon lost my business. Not so much because of the D600 but because if how they handled my customer experience and failed to do the right thing.</p><p></p><p>Cleaning and perhaps wet cleaning a sensor should not have to be done every 300 shots. For those that are wiling to do that, you are very loyal customers and I can understand that especially with the financial investment you probably have with Nikon. Nobody likes to have their baby called ugly. However, the way Nikon has handled the D600 in particulate MY D600 is very ugly. They no longer get my business. My D3200 will remain with me but I will by third party lenses until I decide to upgrade to a Canon full frame or some other manufacturer in the future. </p><p></p><p>If anyone is thinking about buying the D600 there currently is no known consistent fix nor is it known if the newest serial numbers do not have the issue. There are rumors that Japan is working on something. If you think this is a small number of cameras being impacted then why would they simply not replace them with new ones? If it is too large a number for that then why is there not a known fix? They know there is an issue as they already released a statement about it back in February. </p><p></p><p>I hope in your case the problem continues to decrease. For my wife and I, that never happened. If I waited until now to make the buying decision there is no decision for me: There is no way I would risk spending $2K plus for a camera that may create internal dust and oil issues so quickly regardless of its specs. When that issue comes up on one of your photos that you wanted to publish but now cannot, don't get annoyed. Just take the 5 minutes to clean your sensor (again.) Sure it may happen on other cameras but definitely not as often and probably never with reasonable maintenance. You certainly cannot say that for many of the D600.</p></blockquote><p></p>
[QUOTE="Sabra Designs, post: 150395, member: 14131"] Rick, With all due respect, the problem has not gone away and hasn't for many others. After the third time of sending it back (having my shutter system replaced and low pass air filter cleaned as reported by many others sending it several times to Melville) they simply cleaned the sensor and sent it back,. In less than 300 images I had spots and by the 500th it was as bad or worse than before. Yes the camera is great when it works but mine doesn't and I am not the only one. If I were why would Nikon not simply replace the camera. The answer is that they do not have a fix that consistently works. Did you notice that their profits have declined more than 50% this quarter compared to last year while their sales increased 5%? This quarter is the first full quarter that the D600 has been out and there is a problem. If yours does not have that issue I am very happy for you. But to flat out say that it disappears and gets better is just not true for many of us. I have more than 5,000 count on my camera and that is plenty. My problem is now fixed. My wife has a Canon 6D. I would have returned my D3200 as well but there is nothing wrong with that camera and it would not be fair to the company I bought it from (although they probably would have accepted it as they did the return of the D600.) That company has a customer for life. Nikon lost my business. Not so much because of the D600 but because if how they handled my customer experience and failed to do the right thing. Cleaning and perhaps wet cleaning a sensor should not have to be done every 300 shots. For those that are wiling to do that, you are very loyal customers and I can understand that especially with the financial investment you probably have with Nikon. Nobody likes to have their baby called ugly. However, the way Nikon has handled the D600 in particulate MY D600 is very ugly. They no longer get my business. My D3200 will remain with me but I will by third party lenses until I decide to upgrade to a Canon full frame or some other manufacturer in the future. If anyone is thinking about buying the D600 there currently is no known consistent fix nor is it known if the newest serial numbers do not have the issue. There are rumors that Japan is working on something. If you think this is a small number of cameras being impacted then why would they simply not replace them with new ones? If it is too large a number for that then why is there not a known fix? They know there is an issue as they already released a statement about it back in February. I hope in your case the problem continues to decrease. For my wife and I, that never happened. If I waited until now to make the buying decision there is no decision for me: There is no way I would risk spending $2K plus for a camera that may create internal dust and oil issues so quickly regardless of its specs. When that issue comes up on one of your photos that you wanted to publish but now cannot, don't get annoyed. Just take the 5 minutes to clean your sensor (again.) Sure it may happen on other cameras but definitely not as often and probably never with reasonable maintenance. You certainly cannot say that for many of the D600. [/QUOTE]
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Nikon DSLR Cameras
D600/D610
D600 is back home ... again. Interesting repair note
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