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<blockquote data-quote="okulo" data-source="post: 503507" data-attributes="member: 40687">I forgot to mention that the message I received said that there could be a problem with the aperture arm (which I read about somewhere - maybe earlier in this thread) or it could be a problem with the camera or lens. I hadn't realised that you had the 18-200mm and 18-300mm lenses. That certainly points a bony finger at the D5500 in my mind.It might be helpful if you were to let them know that you have the same problem then they might conclude that it is a problem with the model and not my individual camera - which is what they seem to be thinking even though I have mentioned that other people have the problem. . I don't know how the support system works at Nikon UK but I have chatted with two different people about two different issues so you may not be greeted by the same person as me but you could ask to be referred to the woman I have been dealing with whose name is Rebecca. The webchat is only available 09.00-17.00 Mondat to Friday but the URL is:<a href="https://nikoneurope-en.custhelp.com/app/chat/chat_launch" target="_blank">https://nikoneurope-en.custhelp.com/app/chat/chat_launch</a></blockquote>

[QUOTE="okulo, post: 503507, member: 40687"] I forgot to mention that the message I received said that there could be a problem with the aperture arm (which I read about somewhere - maybe earlier in this thread) or it could be a problem with the camera or lens. I hadn't realised that you had the 18-200mm and 18-300mm lenses. That certainly points a bony finger at the D5500 in my mind. It might be helpful if you were to let them know that you have the same problem then they might conclude that it is a problem with the model and not my individual camera - which is what they seem to be thinking even though I have mentioned that other people have the problem. . I don't know how the support system works at Nikon UK but I have chatted with two different people about two different issues so you may not be greeted by the same person as me but you could ask to be referred to the woman I have been dealing with whose name is Rebecca. The webchat is only available 09.00-17.00 Mondat to Friday but the URL is: [url]https://nikoneurope-en.custhelp.com/app/chat/chat_launch[/url] [/QUOTE]

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