I very rarely have tried to use the built in flash. Yesterday, while shooting some "junk" in the garage the fluorescent lighting was dim so I popped up the internal flash. It fired one time, but I had placed my hand in front of the flash to diffuse the light. Not being happy with the results I shot another shot without my hand in front of the flash, but the flash didn't fire. I think I was in Manual Mode (actually one of my U settings, but I don't know which one). It might have been Shutter priority. Anyway I switched to Aperture Priority and checked menu settings for flash mode which was iTTL. I played with various flash settings using the command wheels and other things. Flash, no flash, no flash, flash and no real pattern in the few things I played with. I will play again, but if anyone has some insight on what to check in settings, etc. please feel free to holler.