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<blockquote data-quote="Pretzel" data-source="post: 430102" data-attributes="member: 12257">I've had a similar experience recently with a couple of &quot;fulfilled by Amazon&quot; orders.&nbsp; BOTH times, though, Amazon immediately gave me pre-paid shipping labels and refunds, and in the last instance, express shipped (next day) the item for free.&nbsp; I was angry then, too, but it settled quickly.&nbsp; My only real complaint is that you have to ASK for special consideration...&nbsp; but I understand starting with a minimal offer and having room to go up to &quot;satisfaction&quot; as needed.On the last order, the merchant using Amazon to fulfill their orders also contacted me VERY quickly to make sure everything had been handled to my satisfaction.&nbsp; Sometimes things happen, but if you're using reputable companies, it almost always works out in the long run.EDIT:&nbsp; Having said all of that, though, most of my LARGE purchases are bought locally, so if there's an issue, I have an immediate contact, drop-off, trade, etc.&nbsp; Plus, for the cost of tax, I have instant delivery.&nbsp; <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink&nbsp; &nbsp; ;)" loading="lazy" data-shortname=";)" /></blockquote>

[QUOTE="Pretzel, post: 430102, member: 12257"] I've had a similar experience recently with a couple of "fulfilled by Amazon" orders. BOTH times, though, Amazon immediately gave me pre-paid shipping labels and refunds, and in the last instance, express shipped (next day) the item for free. I was angry then, too, but it settled quickly. My only real complaint is that you have to ASK for special consideration... but I understand starting with a minimal offer and having room to go up to "satisfaction" as needed. On the last order, the merchant using Amazon to fulfill their orders also contacted me VERY quickly to make sure everything had been handled to my satisfaction. Sometimes things happen, but if you're using reputable companies, it almost always works out in the long run. EDIT: Having said all of that, though, most of my LARGE purchases are bought locally, so if there's an issue, I have an immediate contact, drop-off, trade, etc. Plus, for the cost of tax, I have instant delivery. ;) [/QUOTE]

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