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Message: <blockquote data-quote="BackdoorArts" data-source="post: 375785" data-attributes="member: 9240"><p>That's sort of what I thought.  Is it a "custom order" item that requires ordering direct from the manufacturer?  Regardless, give 'em their one strike.  They're pretty darn good at customer relations, though I have to say (in all respect and with no prejudice) that the NY Hasidic Jewish Community isn't the most effective in emoting any sense of empathy or remorse when you're dealing with a problem.  It's not that they don't feel for you and won't work with you, but they do it in the most direct and almost angry manner possible.  Culture can be a strange thing when you don't experience it regularly.</p></blockquote><p></p>