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<blockquote data-quote="BackdoorArts" data-source="post: 375760" data-attributes="member: 9240">I've had nothing but good experienced with B&amp;H both with purchases and returns.&nbsp; Heck, when the screens they advertised for a D600 didn't fit they told me to keep them rather than shipping them back because it cost more to process the UPS return than to just eat the cost of the product.Now, if B&amp;H's website said it was on back order and should ship in 7-14 days then that's a roll of the dice on your part to order it.&nbsp; It's a guess at best from them, and in my experience the timeframes they state are usually on the long end, but every once in a while you get bit.&nbsp; Yes, you saved $13, but you've spent more than in agitation and missed photos.&nbsp; I never order anything backordered.&nbsp; Both B&amp;H and Adorama have email systems that will contact you when something is in stock, so if I'm going to wait I load up an email into each of those, and if I find it elsewhere and can wait no longer I buy it where I can find it.These guys are huge, and their quoted numbers are manufacturer lead times.&nbsp; Saving money sometimes comes at a cost.&nbsp; Sorry for your experience, but there's not a hell of a lot B&amp;H can do when they're not getting product.&nbsp; Oh, and as for manufacturers, I've known many of them to be the worst at reporting what product is &quot;available&quot;, so don't be too quick to blame.</blockquote>

[QUOTE="BackdoorArts, post: 375760, member: 9240"] I've had nothing but good experienced with B&H both with purchases and returns. Heck, when the screens they advertised for a D600 didn't fit they told me to keep them rather than shipping them back because it cost more to process the UPS return than to just eat the cost of the product. Now, if B&H's website said it was on back order and should ship in 7-14 days then that's a roll of the dice on your part to order it. It's a guess at best from them, and in my experience the timeframes they state are usually on the long end, but every once in a while you get bit. Yes, you saved $13, but you've spent more than in agitation and missed photos. I [I]never[/I] order anything backordered. Both B&H and Adorama have email systems that will contact you when something is in stock, so if I'm going to wait I load up an email into each of those, and if I find it elsewhere and can wait no longer I buy it where I can find it. These guys are huge, and their quoted numbers are manufacturer lead times. Saving money sometimes comes at a cost. Sorry for your experience, but there's not a hell of a lot B&H can do when they're not getting product. Oh, and as for manufacturers, I've known many of them to be the worst at reporting what product is "available", so don't be too quick to blame. [/QUOTE]

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