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<blockquote data-quote="live4u" data-source="post: 375743" data-attributes="member: 32651">Saga..I order a reverse singh-ray nd grad through b&amp;h since the shipping is free. I have purchased few gears from b&amp;h and have been very happy. Now, this purchase said, it will take 7-14 business days. I said, what the heck, I can save 13$ and ordered through them. 20 days passed, I get an email saying no update on shipping. So, I chatted with customer rep twice and they said it will be in their warehouse by nov 5 and it will be shipped on same day. Today I get same email that there is no update. I contact the customer service and they dont have any friggin clue about when they will receive the shipment but says 7-10 business days. When I ask him, are you sure, he/she says we dont know when manufacturer will ship to us. Due to inconvinience we will upgrade your shipment to 2 days for free. Wow what a deal!!!!!!!!!! Now, why the hell in the world do you still advertise (Even now) that it is 7-14 business days?I have been tracking this on singh-ray website and it is available from the day I placed the order!!!!! I missed two excellent photo ops for my stupidity to order through b&amp;h. Lesson learnt, I will not order such products where they have any time line advertised (they wont have any clue when they will receive it). Please be aware.</blockquote>

[QUOTE="live4u, post: 375743, member: 32651"] Saga.. I order a reverse singh-ray nd grad through b&h since the shipping is free. I have purchased few gears from b&h and have been very happy. Now, this purchase said, it will take 7-14 business days. I said, what the heck, I can save 13$ and ordered through them. 20 days passed, I get an email saying no update on shipping. So, I chatted with customer rep twice and they said it will be in their warehouse by nov 5 and it will be shipped on same day. Today I get same email that there is no update. I contact the customer service and they dont have any friggin clue about when they will receive the shipment but says 7-10 business days. When I ask him, are you sure, he/she says we dont know when manufacturer will ship to us. Due to inconvinience we will upgrade your shipment to 2 days for free. Wow what a deal!!!!!!!!!! Now, why the hell in the world do you still advertise (Even now) that it is 7-14 business days? I have been tracking this on singh-ray website and it is available from the day I placed the order!!!!! I missed two excellent photo ops for my stupidity to order through b&h. Lesson learnt, I will not order such products where they have any time line advertised (they wont have any clue when they will receive it). Please be aware. [/QUOTE]

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