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<blockquote data-quote="hark" data-source="post: 657796" data-attributes="member: 13196">Earlier today I received the following message. After Christmas, I ordered a 50mm f/1.8 AF-D which is where the rewards came from (according to this message). I understand the glitch, but I'm surprised he didn't say anything about the error being their fault.I wish they would have the rewards available as a credit option when checking out. What happens when people don't receive the emails? You have to enter a code to redeem them.Message from B&amp;H rep:Hello Cindy, my name is Paul:&nbsp;Thank you for contacting the Customer Service Department at B&amp;H Photo Video and Pro Audio.&nbsp;I am very sorry for the email message error, the Rewards card was issued for the 4% rewards on the Nikon AF NIKKOR 50mm f/1.8D Lens, which the total amount of the rewards for that item is $5.28 .I am very sorry for any confusion or inconvenience this has caused you.&nbsp;Please let us know if you require any further assistance.&nbsp;Thank you, we appreciate your business.&nbsp;&nbsp;Paul PB&amp;H Photo Video and Pro AudioThe Professional's Source.E-Mail Customer Service Department<a href="http://www.bhphotovideo.com" target="_blank">Access Denied</a></blockquote>

[QUOTE="hark, post: 657796, member: 13196"] Earlier today I received the following message. After Christmas, I ordered a 50mm f/1.8 AF-D which is where the rewards came from (according to this message). I understand the glitch, but I'm surprised he didn't say anything about the error being their fault. I wish they would have the rewards available as a credit option when checking out. What happens when people don't receive the emails? You have to enter a code to redeem them. [SIZE=5]Message from B&H rep:[/SIZE] Hello Cindy, my name is Paul: Thank you for contacting the Customer Service Department at B&H Photo Video and Pro Audio. I am very sorry for the email message error, the Rewards card was issued for the 4% rewards on the Nikon AF NIKKOR 50mm f/1.8D Lens, which the total amount of the rewards for that item is $5.28 . I am very sorry for any confusion or inconvenience this has caused you. Please let us know if you require any further assistance. Thank you, we appreciate your business. Paul P B&H Photo Video and Pro Audio The Professional's Source. E-Mail Customer Service Department [URL="http://www.bhphotovideo.com"]Access Denied[/URL] [/QUOTE]

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