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Australian Buyers alert DD Digital please read
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<blockquote data-quote="NRandall" data-source="post: 217534" data-attributes="member: 17806"><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Hi</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0">I am new here but not to photography. The information here is factual and as a heads up only to Australins who might be considering purchasing through this company</span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">DDP, formerly Discount Digital Photographics, now 'rebadged' to Discount Digital Pty ltd</span></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">is not honouring any outstanding orders placed before 29 October.</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">In my case, I have a D610 on lease order following a return of a fault D600 under warranty.</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">The address, webpage and staff are the same as before but they refuse to discuss earlier orders.</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">After several attempte to discuss this over the phone I received this email:</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Discount Digital Photographics is under new management.</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">If you placed an order before 29th October 2013 and your order number is below 50,000 your order was placed with DDP Australia Pty Ltd.</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">They can be contacted using the following details:</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Glenn Kerrigan</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">DDP Australia Pty Ltd</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">ABN: 56 109 563 484</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Phone: (02) 8014 6968</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Email: </span></span><a href="mailto:support@d-d-photographics.com.au"><span style="color: #40e0d0">support@d-d-photographics.com.au</span></a><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Or </span></span><a href="mailto:sales@ddelectronics.com.my"><span style="color: #40e0d0">sales@ddelectronics.com.my</span></a><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Regards,</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Discount Digital Pty Ltd </span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Well this all seems fine except that the phone number provided does not accept messages, and the proprietor Glenn Kerrigan apparently is no longer in the country.</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Enquiries are continuing</span></span></p><p><span style="color: #40e0d0"></span></p><p><span style="color: #40e0d0"><span style="font-family: 'Verdana'">Meanwhile if you have an outstanding order with this dealer, my suggestion is to ring the the 'new' company anyway. If you ignore the prompts to be directed according to your order number and take the 'new orders' option, you might get a human being.</span></span></p><p><span style="color: #40e0d0"></span></p></blockquote><p></p>
[QUOTE="NRandall, post: 217534, member: 17806"] [COLOR=#a52a2a][/COLOR][COLOR=#40e0d0][FONT=Verdana]Hi[/FONT] I am new here but not to photography. The information here is factual and as a heads up only to Australins who might be considering purchasing through this company [FONT=Verdana]DDP, formerly Discount Digital Photographics, now 'rebadged' to Discount Digital Pty ltd[/FONT] [FONT=Verdana]is not honouring any outstanding orders placed before 29 October.[/FONT] [FONT=Verdana]In my case, I have a D610 on lease order following a return of a fault D600 under warranty.[/FONT] [FONT=Verdana]The address, webpage and staff are the same as before but they refuse to discuss earlier orders.[/FONT] [FONT=Verdana]After several attempte to discuss this over the phone I received this email:[/FONT] [FONT=Verdana]Discount Digital Photographics is under new management.[/FONT] [FONT=Verdana]If you placed an order before 29th October 2013 and your order number is below 50,000 your order was placed with DDP Australia Pty Ltd.[/FONT] [FONT=Verdana]They can be contacted using the following details:[/FONT] [FONT=Verdana]Glenn Kerrigan[/FONT] [FONT=Verdana]DDP Australia Pty Ltd[/FONT] [FONT=Verdana]ABN: 56 109 563 484[/FONT] [FONT=Verdana]Phone: (02) 8014 6968[/FONT] [FONT=Verdana]Email: [/FONT][/COLOR][EMAIL="support@d-d-photographics.com.au"][COLOR=#40e0d0]support@d-d-photographics.com.au[/COLOR][/EMAIL][COLOR=#40e0d0] [FONT=Verdana]Or [/FONT][/COLOR][EMAIL="sales@ddelectronics.com.my"][COLOR=#40e0d0]sales@ddelectronics.com.my[/COLOR][/EMAIL][COLOR=#40e0d0] [FONT=Verdana]Regards,[/FONT] [FONT=Verdana]Discount Digital Pty Ltd [/FONT] [FONT=Verdana]Well this all seems fine except that the phone number provided does not accept messages, and the proprietor Glenn Kerrigan apparently is no longer in the country.[/FONT] [FONT=Verdana]Enquiries are continuing[/FONT] [FONT=Verdana]Meanwhile if you have an outstanding order with this dealer, my suggestion is to ring the the 'new' company anyway. If you ignore the prompts to be directed according to your order number and take the 'new orders' option, you might get a human being.[/FONT] [/COLOR] [/QUOTE]
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