Australian Buyers alert DD Digital please read

NRandall

New member
Hi

I am new here but not to photography. The information here is factual and as a heads up only to Australins who might be considering purchasing through this company
DDP, formerly Discount Digital Photographics, now 'rebadged' to Discount Digital Pty ltd
is not honouring any outstanding orders placed before 29 October.

In my case, I have a D610 on lease order following a return of a fault D600 under warranty.

The address, webpage and staff are the same as before but they refuse to discuss earlier orders.

After several attempte to discuss this over the phone I received this email:

Discount Digital Photographics is under new management.

If you placed an order before 29th October 2013 and your order number is below 50,000 your order was placed with DDP Australia Pty Ltd.

They can be contacted using the following details:

Glenn Kerrigan

DDP Australia Pty Ltd

ABN: 56 109 563 484

Phone: (02) 8014 6968

Email:
[email protected]

Or
[email protected]

Regards,

Discount Digital Pty Ltd

Well this all seems fine except that the phone number provided does not accept messages, and the proprietor Glenn Kerrigan apparently is no longer in the country.

Enquiries are continuing

Meanwhile if you have an outstanding order with this dealer, my suggestion is to ring the the 'new' company anyway. If you ignore the prompts to be directed according to your order number and take the 'new orders' option, you might get a human being.
 

pedroj

Senior Member
Welcome...Not good....Not sure if consumer affairs can help but would be giving them the information...

In the past I've bought camera, lens plus other equiptment from these people without problems...

I WOULDN'T BUY FROM THEM AGAIN AFTER THIS...
 

BackdoorArts

Senior Member
Your information seems important enough that it probably should have been posted in a font that's actually readable against a white background.
 
Top