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<blockquote data-quote="HelenOster" data-source="post: 224079" data-attributes="member: 2067">Re: Adorama &quot;Bad experiance&quot;We don't pretend that the CS team have any knowledge of photography or technical issues; if they did, we'd need to pay them a lot more - which would inevitably need to be passed on to the customers.The Cs team are there to respond to the most basic of questions about item availability, returns policies etc -&nbsp; and to route calls to the people who can give the answers that are required.If you want technical queries answered immediately, you are better off calling or emailing someone in the sales team or the Pro department, many of whom are also professional photographers. (Or posting on our Facebook or Twitter pages)Helen OsterAdorama Camera Customer Service Ambassador<a href="mailto:Helen@adorama.com">Helen@adorama.com</a></blockquote>

[QUOTE="HelenOster, post: 224079, member: 2067"] [b]Re: Adorama "Bad experiance"[/b] We don't pretend that the CS team have any knowledge of photography or technical issues; if they did, we'd need to pay them a lot more - which would inevitably need to be passed on to the customers. The Cs team are there to respond to the most basic of questions about item availability, returns policies etc - and to route calls to the people who [B]can[/B] give the answers that are required. If you want technical queries answered immediately, you are better off calling or emailing someone in the sales team or the Pro department, many of whom are also professional photographers. (Or posting on our Facebook or Twitter pages) Helen Oster Adorama Camera Customer Service Ambassador [email]Helen@adorama.com[/email] [/QUOTE]

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