Frustration with Nikon Imaging Cloud software

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Lindy

Senior Member
I have a Zf and just acquired a new Z6iii. Both are supposed to be compatible with the Imaging Cloud software.
I got the Zf to connect and it automatically updated the firmware and transferred all the photos.
I went through the exact same procedures with the Z6iii and although it says the camera is connected, it refuses to transfer photos. All I see is "Waiting for Upload" that never happens.
My home network can either be 2G or 5G connected. The Zf connected with the 5G. Perhaps I should try the 2G with the Z6iii?
Has anyone else experienced issues like this using the software?
 
BF Hammer

BF Hammer

Senior Member
I only tested Imaging Cloud when I got my Zf. But connecting to a Wi-Fi router in general has proven to be a road full of potholes. I find best to use the 5G option and there is some option for authentication security. By default it is Auto, but that was a fail for me until I changed to a manual setting. TKIP? Something like that WPA-PSK is what works on my WiFi.
 
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BF Hammer

BF Hammer

Senior Member
Clovishound said:
Get a card reader for the win. They are cheap, simple, and 99.9% of the time they work without issue.
Click to expand...
When Imaging Cloud is configured right, you can send images from camera to Google Photos, Nikon Image Space and other services directly. Nearly as easy as posting a cellphone image to Instagram.
 
Clovishound

Clovishound

Senior Member
I tried uploading files to my computer from my Z7ii by wifi when I first got it. It worked, but it was slow, slow, slow. Not to mention the hassles of getting it to connect. I got a CF express reader for $20 and it made life so much easier.

Maybe the software is better now, but I like the simplicity of a direct wired connection between my camera and computer, not to mention it doesn't require a third party intermediary.
 
nikonbill

nikonbill

Senior Member
Contributor
Lindy said:
I have a Zf and just acquired a new Z6iii. Both are supposed to be compatible with the Imaging Cloud software.
I got the Zf to connect and it automatically updated the firmware and transferred all the photos.
I went through the exact same procedures with the Z6iii and although it says the camera is connected, it refuses to transfer photos. All I see is "Waiting for Upload" that never happens.
My home network can either be 2G or 5G connected. The Zf connected with the 5G. Perhaps I should try the 2G with the Z6iii?
Has anyone else experienced issues like this using the software?
Click to expand...
As a suggestion maybe review the official Nikon video regarding the cloud service to see if you have missed something. I also think its important to verify you are wanting the temporary cloud service and not just transferring directly to your PC. The way I read your post you want to upload to the Nikon image cloud, they are two different things. The cloud service saves your files for 30 days, so they can then be transferred from the image cloud to the place of your choice.

Nice Nikon (but long) image cloud video -
 
L

Lindy

Senior Member
Clovishound said:
I tried uploading files to my computer from my Z7ii by wifi when I first got it. It worked, but it was slow, slow, slow. Not to mention the hassles of getting it to connect. I got a CF express reader for $20 and it made life so much easier.

Maybe the software is better now, but I like the simplicity of a direct wired connection between my camera and computer, not to mention it doesn't require a third party intermediary.
Click to expand...
I think that's the approach I will be using. I shudder to think what would happen should the camera lose the wi-fi connection in the middle of a firmware update. I'm probably going to disable it in my Zf as well.
 
L

Lindy

Senior Member
Well, the sudden and unexpected loss of my internet connection just occurred, solidifying my fear of that happening during an online, wireless firmware update. I think I'll just stick to old school.
 
nikonbill

nikonbill

Senior Member
Contributor
Lindy said:
Well, the sudden and unexpected loss of my internet connection just occurred, solidifying my fear of that happening during an online, wireless firmware update. I think I'll just stick to old school.
Click to expand...
Sounds like you have a plan (y)

I just wanted to add, it would be very unlikely for Nikon to initiate a "real time" software update over WiFi. Most likely the file is fully acquired to memory before the actual update process is begun (like any modern computer), this would mitigate any risk of failure during download.

Its a great question to be "sure" of though, if I had a camera that was capable of this I would email Nikon for an answer.
 
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