All,
I'm new to these forums and this is my first post. I just wanted to get some opinions from anyone out there regarding the issue i'm having. I love the camera but my only problem is that the buttons to the left of my LCD are fading (Most common buttons I use). I did contact Nikon customer service. It seems that they do not want to own up to call this a manufacturer defect. They call it normal wear and tear and consider it impact damage so they wont cover it under warranty. Impact Damage really??? I have a buddy of mine that has had his Nikon D40 for over 5 yrs and the button print on it has not faded. I purchased my Nikon D3100 May 2012 and the most common buttons that i use are becoming unreadable. It is clear that Nikon has changed the process in button manufactured. My supervisor does camera and lens reviews for 8 different magazines and states that the buttons material should be more robust than that. Also, my total number of shutter releases count is only 9227.
Just wanted to get everyone else's opinion on this. Another peculiar thing is that i have posted 3 posts regarding Button fading on the Nikon D3100 product forums and they get get approved and shortly after they are taken down and when I click on the "Your question has been answered" link from my email the link no longer exists. Which makes me arise suspicion as to why are they taking it down. There was a topic there regarding Button fading that was posted a little over a year ago which is how i came across it initially but that Post has also been removed from the product forum. This link is an example that was removed: http://answers.nikonusa.com/answers/7022/product/D3100/question/1219084/redirect.htm
I've also seen this issue mentioned with the D3200, 5100 and 5200. What should i do? Any Suggestions or comments?
I'm new to these forums and this is my first post. I just wanted to get some opinions from anyone out there regarding the issue i'm having. I love the camera but my only problem is that the buttons to the left of my LCD are fading (Most common buttons I use). I did contact Nikon customer service. It seems that they do not want to own up to call this a manufacturer defect. They call it normal wear and tear and consider it impact damage so they wont cover it under warranty. Impact Damage really??? I have a buddy of mine that has had his Nikon D40 for over 5 yrs and the button print on it has not faded. I purchased my Nikon D3100 May 2012 and the most common buttons that i use are becoming unreadable. It is clear that Nikon has changed the process in button manufactured. My supervisor does camera and lens reviews for 8 different magazines and states that the buttons material should be more robust than that. Also, my total number of shutter releases count is only 9227.
Just wanted to get everyone else's opinion on this. Another peculiar thing is that i have posted 3 posts regarding Button fading on the Nikon D3100 product forums and they get get approved and shortly after they are taken down and when I click on the "Your question has been answered" link from my email the link no longer exists. Which makes me arise suspicion as to why are they taking it down. There was a topic there regarding Button fading that was posted a little over a year ago which is how i came across it initially but that Post has also been removed from the product forum. This link is an example that was removed: http://answers.nikonusa.com/answers/7022/product/D3100/question/1219084/redirect.htm
I've also seen this issue mentioned with the D3200, 5100 and 5200. What should i do? Any Suggestions or comments?