Hi,
I purchased a new Nikon Camera from JB - HiFi in August of 2013. However, soon after the purchase I noted that there were small dark spots appearing in the top left of the image. In September, I decided to take the camera to the authorised Nikon Service Centre in Melbourne, (As I was interstate at the time) for an image sensor clean. This initially solved the issue however once again, these dots reappeared. As such, I purchased some Do - It - Yourself Image Sensor cleaners to clean the dots (oil residue from Shutter Module) to clean it myself as it costs approx. $65 to get a professional sensor clean. Unfortunately, these cleaners left streaks down the pictures and I decided to take the camera to the authorised Nikon Service Centre in Perth to rectify the issue, where I was told that I had voided the manufacturers warranty because I had cleaned it myself. However, I was not advised at the retailer where I bought the products that I would void my warranty. The problem was satisfactorily rectified by the service centre once again in December, however now these spots have appeared once again in my images and are always visible in the images, especially in the mid left on the image.
Just wondering if anyone has had a similar problem or has any advice? I also zoom in and out very carefully on all my lenses (Nikon 70 -300, 35 1.8 & 18-55 VR2.) and when I occasionally change them, it's done indoors in a room with minimal dust and upside down and quickly.
Thank - You,
Luke
I purchased a new Nikon Camera from JB - HiFi in August of 2013. However, soon after the purchase I noted that there were small dark spots appearing in the top left of the image. In September, I decided to take the camera to the authorised Nikon Service Centre in Melbourne, (As I was interstate at the time) for an image sensor clean. This initially solved the issue however once again, these dots reappeared. As such, I purchased some Do - It - Yourself Image Sensor cleaners to clean the dots (oil residue from Shutter Module) to clean it myself as it costs approx. $65 to get a professional sensor clean. Unfortunately, these cleaners left streaks down the pictures and I decided to take the camera to the authorised Nikon Service Centre in Perth to rectify the issue, where I was told that I had voided the manufacturers warranty because I had cleaned it myself. However, I was not advised at the retailer where I bought the products that I would void my warranty. The problem was satisfactorily rectified by the service centre once again in December, however now these spots have appeared once again in my images and are always visible in the images, especially in the mid left on the image.
Just wondering if anyone has had a similar problem or has any advice? I also zoom in and out very carefully on all my lenses (Nikon 70 -300, 35 1.8 & 18-55 VR2.) and when I occasionally change them, it's done indoors in a room with minimal dust and upside down and quickly.
Thank - You,
Luke