First-off, Eye-Level, I just got your reference to quarterbacks, lol.
Camera was 360, not a fantastic price, but you'd be hard pressed to get a better one for less. It doesn't look like the front glass is misaliged and I know that it was the packaging job.
It seems to be working fine, but I'll keep using it until the weekend and make a pitch; either send me some $$ back or it's coming back.
Forgot to mention, I've already had it at a local camera shop. They're not convinced that it's a problem, but of course they tried telling me to return it and buy a new one ;-)