+ Reply to Thread
Results 1 to 9 of 9
  1. #1
    Senior Member
    hark's Avatar

    B&H Rewards

    B&H Rewards
    A short time ago, I received an email from B&H about the rewards I've earned from buying through them. It's been a very long time since I received any rewards from them, and I've bought a lot! I was stoked to see this!

    Congratulations! You have earned B&H Rewards points in the amount of $528, which has been issued to you as an E-Rewards Card.
    Wow! $528. My mind began racing through all the things I'd like to have. Then I scrolled down a little father and saw the rest of the message...
    .
    .
    .
    .
    .
    .
    .
    B&H Rewards-b-h-rewards.jpg

    How can I not be bummed? Jeez.


    › See More: B&H Rewards
    Thanks/Like wev Thanks/liked this post
     
    Cindy
    Flickr
    and
    My 2018 Thread
    Where the Spirit does not work with the hand, there is no art
    -- Leonardo da Vinci

    Nikon 14mm f/2.8D; 50mm f/1.8D; 85mm f/1.8G; 105mm f/2.8G micro VR; 180mm f/2.8D; 300mm f/4E PF; Nikon 16mm f/2.8 fisheye
    Nikon 18-35mm f/3.5-4.5G; Sigma 24-70mm f/2.8; Nikon 70-200mm f/2.8 VRII; Nikon 70-300mm f/4.5-5.6G VR




  2. #2
    Senior Member
    Marilynne's Avatar

    Re: B&H Rewards

    Quote Originally Posted by hark View Post
    A short time ago, I received an email from B&H about the rewards I've earned from buying through them. It's been a very long time since I received any rewards from them, and I've bought a lot! I was stoked to see this!



    Wow! $528. My mind began racing through all the things I'd like to have. Then I scrolled down a little father and saw the rest of the message...
    .
    .
    .
    .
    .
    .
    .
    B&H Rewards-b-h-rewards.jpg

    How can I not be bummed? Jeez.
    I would print and show them the letter.
    Thanks/Like hark Thanks/liked this post
     

  3. #3
    Senior Member
    "CHRIS"'s Avatar

    Re: B&H Rewards

    Lens cap? LOL, sorry
    Thanks/Like hark Thanks/liked this post
     


  4. #4
    Senior Member
    Whiskeyman's Avatar

    Re: B&H Rewards

    Sort of sours their reputation in my eyes...

    WM
    Thanks/Like hark Thanks/liked this post
     
    "Beware of men with theories that explain everything. Trust those who approach the world with humility and cautious insight." - Mark Bowden

  5. #5
    Senior Member
    hark's Avatar

    Re: B&H Rewards

    Quote Originally Posted by Marilynne View Post
    I would print and show them the letter.
    I went through their web site to contact them. It's an online form that didn't allow any attachments. I finally heard back from someone. First I will post what I initially wrote, then I will follow up with his response...and then my response to what he said.

    My initial contact through their website said:

    Sent: 2/11/2018 2:42 PM
    Subject: B&H Rewards

    Customer's Name: Cindy Johnson
    ----------------------------------------------
    A little while ago, I received an email from B&H telling me the following:

    "Congratulations! You have earned B&H Rewards points in the amount of $528, which has been issued to you as an E-Rewards Card."

    I was stoked and my mind raced through all the things I'd like to have! Then I scrolled the rest of the way through the message.

    I wish I could include a screenshot. The rewards card is for $5.28. Really? As much as I love B&H, I hope you understand I am going to have a little fun with this. Considering the thousands I've spent over the past few years, I sure thought the amount would have been a little higher. Lol. :-)

    Regards,
    Cindy E Johnson


    So this is the response I received from one of their employees:

    Hello Cindy, my name is Paul:


    Thank you for contacting the Customer Service Department at B&H Photo Video and Pro Audio.

    All B&H customers can earn Rewards every time they shop for eligible merchandise while logged in to their B&H account on the B&H website. If you have B&H online account, you are automatically signed up for the My B&H Rewards Program.

    Not all items offered on the B&H website have Rewards offered with them. Rewards are calculated as a specified percentage of the item's purchase price. The percentage is usually 2% or 4% of the purchase price and will be displayed right below the price on the product page. This will let you know that the item is eligible for the Rewards Program.

    Rewards are automatically issued 40-60 days after the order has shipped in the form of B&H e-Gift Card. At that time, you will receive an email with a picture of a B&H gift card displaying a unique 16 digit card number and four digit PIN. These displayed numbers are not examples but your actual card information and are unique to that particular issuance of Rewards.

    Each time you receive Rewards, you will receive brand new card information. The card will be valid for a period of six months and can be applied towards any future orders placed through our website, over the phone or in our NYC SuperStore.

    Please let us know if you require any further assistance.

    Thank you, we appreciate your business.


    Paul P
    B&H Photo Video and Pro Audio
    The Professional's Source.
    E-Mail Customer Service Department
    http://www.bhphotovideo.com


    I attached the above screen shot. And my latest reply to the B&H employee is:

    Thank you for responding, Paul, but you did not understand the problem. The email says I earned $528; however, the card to redeem says I only earned $5.28. That little decimal point makes a HUGE difference. Attached is a screen shot.
    Regards,
    Cindy Johnson


    Thanks/Like Marilynne Thanks/liked this post
     
    Cindy
    Flickr
    and
    My 2018 Thread
    Where the Spirit does not work with the hand, there is no art
    -- Leonardo da Vinci

    Nikon 14mm f/2.8D; 50mm f/1.8D; 85mm f/1.8G; 105mm f/2.8G micro VR; 180mm f/2.8D; 300mm f/4E PF; Nikon 16mm f/2.8 fisheye
    Nikon 18-35mm f/3.5-4.5G; Sigma 24-70mm f/2.8; Nikon 70-200mm f/2.8 VRII; Nikon 70-300mm f/4.5-5.6G VR


  6. #6
    Senior Member
    Texas's Avatar

    Re: B&H Rewards

    I'm often off by a factor of 2 but not 100.
    Thanks/Like hark Thanks/liked this post
     
    D750, D90, D100, Nikon 1 J5 and way too many lenses that come and go on the forbuy/sale forums. (Once owned: EL, F2AS, D50, D200, D300s, and D7100)

  7. #7
    Senior Member
    hark's Avatar

    Re: B&H Rewards

    Earlier today I received the following message. After Christmas, I ordered a 50mm f/1.8 AF-D which is where the rewards came from (according to this message). I understand the glitch, but I'm surprised he didn't say anything about the error being their fault.

    I wish they would have the rewards available as a credit option when checking out. What happens when people don't receive the emails? You have to enter a code to redeem them.


    Message from B&H rep:

    Hello Cindy, my name is Paul:

    Thank you for contacting the Customer Service Department at B&H Photo Video and Pro Audio.

    I am very sorry for the email message error, the Rewards card was issued for the 4% rewards on the Nikon AF NIKKOR 50mm f/1.8D Lens, which the total amount of the rewards for that item is $5.28 .


    I am very sorry for any confusion or inconvenience this has caused you.

    Please let us know if you require any further assistance.

    Thank you, we appreciate your business.


    Paul P
    B&H Photo Video and Pro Audio
    The Professional's Source.
    E-Mail Customer Service Department
    Access Denied
    Cindy
    Flickr
    and
    My 2018 Thread
    Where the Spirit does not work with the hand, there is no art
    -- Leonardo da Vinci

    Nikon 14mm f/2.8D; 50mm f/1.8D; 85mm f/1.8G; 105mm f/2.8G micro VR; 180mm f/2.8D; 300mm f/4E PF; Nikon 16mm f/2.8 fisheye
    Nikon 18-35mm f/3.5-4.5G; Sigma 24-70mm f/2.8; Nikon 70-200mm f/2.8 VRII; Nikon 70-300mm f/4.5-5.6G VR


  8. #8
    Senior Member
    PapaST's Avatar

    Re: B&H Rewards

    Wow that's a bummer... sorry for that mishap. I like B&H for several reasons, but I don't know why, whenever I can buy somewhere else I usually do (like Adorama). Often times the B&H deals are hard to pass up though. I hope it doesn't happen again.
    Thanks/Like hark Thanks/liked this post
     

  9. #9
    Senior Member
    Horoscope Fish's Avatar

    Re: B&H Rewards

    Quote Originally Posted by hark View Post
    Wow! $528. My mind began racing through all the things I'd like to have. Then I scrolled down a little father and saw the rest of the message...
    Well... Ain't THAT a kick in the nuts. .
    Thanks/Like hark Thanks/liked this post
     
    ~ Paul
    ....
    ....
    Primary Kit :: D750 (OLPF Removed), MB-D10; Tamron 70-200mm f/2.8 Di VC USD G2, Sigma 135mm f/1.8 Art, Sigma 50mm f/1.4 Art,
    Godox Flashes & Triggers, Manfrotto X055PROB, 3-Legged Thing Airhed II... All Stuffed into a Manfrotto Pro Backpack 50
    ....
    ....
    ● ▬▬▬▬▬▬▬ ๑۩۩๑ ▬▬▬▬▬▬▬ ●





Quick Reply Quick Reply

If you are already a member, please login above before posting.

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Similar Threads

  1. Feedback and Suggestions
  2. Photography Business
  3. D600/D610

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •