Daughter brought over her laptop today. A popup saying something like "Microsoft reports your computer is infected with a virus that is transmitting credit card and other info. Phone this 800 number for a fix." was blocking her Win10 Edge browser. She knew it was fake, but could not get rid of it, so had no control in the browser. I suspect it was a popup ad some site had showed.
I checked her Control Panel - Programs list, and sorted it by date, and there was a new program installed today, named Trusteer Endpoint Protection. She said she had not installed any programs. I looked that up, and IBM does have something named that, which confused me. But she had no IBM software, and had not installed anything, and the problem started today. So I removed the program, and it appears to be the answer. I conclude the malware must have appropriated the IBM name, but really not at all sure what happened.
I checked her Control Panel - Programs list, and sorted it by date, and there was a new program installed today, named Trusteer Endpoint Protection. She said she had not installed any programs. I looked that up, and IBM does have something named that, which confused me. But she had no IBM software, and had not installed anything, and the problem started today. So I removed the program, and it appears to be the answer. I conclude the malware must have appropriated the IBM name, but really not at all sure what happened.
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