About HelenOster
- Biography:
- As the online Customer Service Ambassador for Adorama Camera since December 2007, I act as an Independent Advocate on behalf of Adorama customers, representing Adorama's presence on social network sites and newsgroups, Photography Blogs and Forums across the globe.
I have a diverse background in Law, Journalism and Marketing, and have acted as an Expert Witness in the fields of Workplace Stress and Bullying.
Well-known and respected by the online photographic community, I respond to Internet postings which refer to Adorama, providing a rapid response for customers seeking advice and / or support in relation to their purchases - investigating and resolving complaints and concerns that posters have been unable to address through regular customer service channels.
It’s important for me to be able to spend whatever time is necessary to resolve each individual customer's difficulties; working to understand the root causes of any problem and doing whatever I can to prevent it from being repeated.
I alert the Senior Management Team to customer feedback concerning company policies - with recommendations for change, and provide a rapid response for customers seeking advice and / or support in relation to their purchases.
Any customer with an enquiry, query or complaint regarding an order - or any aspect of service from Adorama, is most welcome to contact me directly: helen@adorama.com
Helen Oster
Adorama Camera Customer Service Ambassador
http://helenoster.blogspot.com
Helen@adorama.com
http://twitter.com/HelenOster @HelenOster
http://www.flickr.com/people/22264746@N07/
- Location:
- New York, NY
- Interests:
- photography, sailing, camping, painting
- Occupation:
- Adorama Camera Customer Service Ambassador
Social Networks & Albums
- Twitter:
- http://twitter.com/HelenOster @HelenOster
- Flickr:
- http://www.flickr.com/people/22264746@N07/
Helen Oster
Adorama Camera Customer Service Ambassador
helen@adorama.com
Total Posts
- Total Posts
- 29
- Posts Per Day
- 0.01
General Information
- Join Date
- 09-05-2010
- Referrals
- 0
- Home Page
- http://www.adorama.com
Points
- Points
- 5,510
- Level
- 31
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Level up completed
- Level up completed
- 60%
- Points required
- 140
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- Activity
- 4.0%
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- Activity last 30 days
- 0%
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- Activity last 7 days
- 0%
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All Points for user
- Total points for user
- 5,434
- Points for every day since registration
- 5,434
All Points for threads
- Total points for threads
- 1
- Points for using rating
- 1
All Points for posts
- Total points for posts
- 75
- Points for Posts
- 29
- Likes
- 46
All Points for miscellaneous
- Total points for misc
- 0
HelenOster's Gallery
Statistics
- Total Media: 0
- Total Comments: 0
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