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  1. #11
    Senior Member
    Ad B's Avatar

    Re: D850 and 200-500 mm lens stuck together

    D850 and 200-500 mm lens stuck together
    Hi,
    Quote Originally Posted by JOHN_MORR View Post
    I have it on the way to Nikon.
    ... I read elsewhere that the attachment piece wasn't built strong enough to handle larger lenses...
    The D850 is a professional built camera body.
    It can handle all the lenses Nikon have, that should be no problem.

    The problem you have met now, is at your lens...

    The very, very tiny screw, a "stop screw" wil be the problem, see red arrow.
    It can become loose and stuck between the lens and body.
    Or the tiny screw is lost and you turn your lens an bit too far...
    If this happens, it all blocks and you have your problem.
    I have read this a few times now at the Dutch Nikon Club forum.

    Check this screw periodically...


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    Thanks/Like Blade Canyon Thanks/liked this post
     



  2. #12
    Senior Member

    Re: D850 and 200-500 mm lens stuck together

    Yikes, after seeing those photos I'm going home and check every single lens...

  3. #13
    Senior Member
    Danno's Avatar

    Re: D850 and 200-500 mm lens stuck together

    Welcome to the forum. Hope the repair goes well. I am curious as to what feedback you might get from Nikon.
    Dan~~Kentucky

    "The natural man must know in order to believe; The spiritual man must believe in order to know. " ~ Aiden Wilson Tozer ~ "The Dwelling Place of God"

    Nikon D7200 w/Grip, Nikon D700 w/Grip, AF-S Nikkor 200-500mm f/5.6E ED VR, Nikon 14-24 f/2.8, Nikkor 50mm/1.8G, Tamron 28-75, Tamron 70-200 F/2.8
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  4. #14
    Senior Member

    Re: D850 and 200-500 mm lens stuck together

    Aside from sending it to Nikon, you could try putting the whole thing in the freezer to see if the contraction causes any change in the way the parts line up. You would have to bring it back to room temperature slowly to avoid moisture potentially building up inside the body, but these pro bodies are built for rough cold weather (as John's snowy photos prove).

  5. #15
    Junior Member

    Re: D850 and 200-500 mm lens stuck together

    I have received repair cost of $359. Something wrong with the lens, Not covered by warranty. Lens about 1 1/2 years old.
    Last edited by JOHN_MORR; 11-08-2018 at 07:35 PM.
    Thanks/Like Blade Canyon Thanks/liked this post
     

  6. #16
    Happy to be Canadian
    Super Mod
    Marcel's Avatar

    Re: D850 and 200-500 mm lens stuck together

    I would try to fight this. Lenses should last more than 1-1/2 years... And Nikon's estimates never say what has to be fixed. And it seems to always be in the 350-400 range. I only had to deal with them twice, but I felt ripped-off both times. At one time I had a 17-55 fixed (400$), a few months after I sold it and the buyer sued me because he said the lens was faulty and Nikon charged him 400$ to fix it. The only reason he lost is that he had the lens repaired BEFORE contacting me.
    Last edited by Marcel; 11-09-2018 at 01:15 PM.
    I'm beginning to see the LIGHT!
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  7. #17
    Staff
    Super Mod
    hark's Avatar

    Re: D850 and 200-500 mm lens stuck together

    Quote Originally Posted by Marcel View Post
    I would try to fight this. Lenses should last more than 1-1/2 years... And Nikon's estimates never say what has to be fixed. And it seems to always be in the 350-400 range. I only had to deal with them twice, but I felt ripped-off both times. At one time I had a 17-55 fixed (400$), a few months after I sold it and the buyer sued me because he said the lens was faulty and Nikon charged him 4004 to fix it. The only reason he lost is that he had the lens repaired BEFORE contacting me.
    I agree with Marcel. If you purchased the lens and body new, the lens should have a 5-year warranty. The body should have at least one year unless you bought an extended warranty to lengthen the warranty period.
    Cindy
    Flickr
    and My 2019 Thread

    Where the Spirit does not work with the hand, there is no art
    -- Leonardo da Vinci



  8. #18
    Junior Member

    Re: D850 and 200-500 mm lens stuck together

    I called Nikon service for an explanation of the problem and got no additional information. The "camera and and lens are stuck together."

  9. #19
    Happy to be Canadian
    Super Mod
    Marcel's Avatar

    Re: D850 and 200-500 mm lens stuck together

    Quote Originally Posted by JOHN_MORR View Post
    I called Nikon service for an explanation of the problem and got no additional information. The "camera and and lens are stuck together."
    It's a real shame that Nikon service department treat us this way. There are consumer protection agencies that might help you if you feel deprived of your warranty rights. Sometimes, companies don't like to deal with them and do accept to deal before they get sued. The first thing I would try would be to ask to speak to the service dept supervisor. It might take time, but could prove worthwhile.
    Please keep us informed as this is not the first time I've heard of similar situations.
    I'm beginning to see the LIGHT!
    Please visit my Gallery and my Flickr Gallery

  10. #20
    Junior Member

    Re: D850 and 200-500 mm lens stuck together

    It could be there is no way to separate them without breaking a part, and Nikon are quoting to replace said part?





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