Nikon expands the previous D750 shutter problem recall,

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stobert

Senior Member
Shipped mine yesterday, hope it gets back in ~ 2 weeks, have plans for September.

Update: Repair complete, UPS delivery tomorrow, 24 AUG. 10 days, not bad...
 
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floyd

Senior Member
If I were to buy a used D750 that HAS NOT had the shutter replaced but does qualify, can I send it in? Or does the recall only apply to original owners? And is the recall only valid during the Nikon's factory warranty?
 
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TL Robinson

Senior Member
I actually had to send mine *back* in from the 2nd round of recalls - the shutter was locking up on first click every time I put a new lens on. They went ahead and replaced the shutter a second time and replaced the rubber grip for some reason, cleaned, and checked it all out. Works like a new camera now...
 
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Whiskeyman

Senior Member
Jonahex2099 said:
I actually had to send mine *back* in from the 2nd round of recalls - the shutter was locking up on first click every time I put a new lens on. They went ahead and replaced the shutter a second time and replaced the rubber grip for some reason, cleaned, and checked it all out. Works like a new camera now...
Click to expand...

When mine went in, the shutter was replaced and the camera was recovered and other things were serviced. I basically got a new camera back, except for the serial number... :)

WM
 
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TL Robinson

Senior Member
Whiskeyman said:
When mine went in, the shutter was replaced and the camera was recovered and other things were serviced. I basically got a new camera back, except for the serial number... :)

WM
Click to expand...

This was the second trip back for mine - I originally sent it back in last year and kind of lived with the issue with the shutter locking up/err - but I lost shots on a big shoot because of it, so I sent it back for them to fix it again. They were originally going to charge me for it but they decided to fix it for no charge...
 
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singlerosa_RIP

Senior Member
My shutter blew on Friday while shooting a Porsche track event. Only 13+K clicks since voluntary shutter replacement 18 months ago. Got confirmation from Nikon today that it will be a no charge repair. It had been acting funky for a few months, not actuating on the first shot of a session.
 
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Whiskeyman

Senior Member
singlerosa said:
My shutter blew on Friday while shooting a Porsche track event. Only 13+K clicks since voluntary shutter replacement 18 months ago. Got confirmation from Nikon today that it will be a no charge repair. It had been acting funky for a few months, not actuating on the first shot of a session.
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That stinks to high heaven! The problem, that is; good that Nikon is going to fix it pro bono.

However, this whole D750 shutter problem is alarming. I'd love to read the Nikon internal memos relating to it all.

WM
 
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singlerosa_RIP

Senior Member
My 750 arrived back today. Turn around of only 12 days. And they left a EN-EL15 in it. :) One strange thing, though. When I sent it off, it has 13+K clicks on it. It came back with 12+K clicks. ?????
 
hark

hark

Administrator
Staff member
Super Mod
singlerosa said:
My 750 arrived back today. Turn around of only 12 days. And they left a EN-EL15 in it. :) One strange thing, though. When I sent it off, it has 13+K clicks on it. It came back with 12+K clicks. ?????
Click to expand...

Is the serial number the same? Didn't have any problems with my D600 (oil spot issue) and its shutter count.
 
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singlerosa_RIP

Senior Member
hark said:
Is the serial number the same? Didn't have any problems with my D600 (oil spot issue) and its shutter count.
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Yeah, it's the same. Could be the shutter count web sites are off. The only reason I checked was to see if it was zeroed out. They also replaced the rubber grip, adjusted auto focus and shutter speeds, checked bayonet mount, cleaned sensor, upgraded firmware and cleaned it. It looks brand new. I think Nikon has great service.
 
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