Four days, 300 shots and then...

S

Steve in Oz

Senior Member
I bought a 7200 body and 35mm f1.8G in Sydney on Thursday of last week. It had been a great camera (and lens) up until Monday of this week, when I got the dreaded 'Err' message in the top LCD display, and it's pretty much frozen as far as taking pictures is concerned. It's at the warranty service provider now - it was the first 7200 they had seen!
 
Horoscope Fish

Horoscope Fish

Senior Member
I've had that error message crop up a few times over the years but re-seating the lens, or swapping out lenses has always solved the problem. Here's hoping your solution is cheap and easy!
 
S

Steve in Oz

Senior Member
Frustrating, especially because I was intending to have a look at a pre-owned film-era 80-200mm f4 manual focus zoom this weekend. I'm keen to experiment with 'old' lenses on the D7200 body. I can only hope the factory warranty does what it's supposed to do.
 
cwgrizz

cwgrizz

Senior Member
Challenge Team
Welcome to the forum. Hope all works out well. I think that it will, even though you have a little inconvenience at the moment.
 
C

chuckh

New member
Steve in Oz said:
I bought a 7200 body and 35mm f1.8G in Sydney on Thursday of last week. It had been a great camera (and lens) up until Monday of this week, when I got the dreaded 'Err' message in the top LCD display, and it's pretty much frozen as far as taking pictures is concerned. It's at the warranty service provider now - it was the first 7200 they had seen!
Click to expand...

Hey Steve,
My first D7200 I bought the first week it was out. It developed probs. Camera froze up. It showed evidence of other bizarre behaviors. Took it back to the big box store. Clerk who fancied himself a Nikon rep and an experienced shooter said that he did not like how hard the lens had to work to find focus.

Got another one. It has issues as well. Freezes up. Will not release. Turn off/ turn on, then it works with same manual settings. I know I am going to have to send it in, just hesitant to let it go. Real slow on spot focus if shot is not real simple.

Pay 1200 bucks and get a refurbished one right back.

good luck.
 
Marilynne

Marilynne

Administrator
Staff member
Super Mod
Steve in Oz said:
I bought a 7200 body and 35mm f1.8G in Sydney on Thursday of last week. It had been a great camera (and lens) up until Monday of this week, when I got the dreaded 'Err' message in the top LCD display, and it's pretty much frozen as far as taking pictures is concerned. It's at the warranty service provider now - it was the first 7200 they had seen!
Click to expand...


Welcome! Please make sure you let us know how the problem was solved!
 
Marilynne

Marilynne

Administrator
Staff member
Super Mod
chuckh said:
Hey Steve,
My first D7200 I bought the first week it was out. It developed probs. Camera froze up. It showed evidence of other bizarre behaviors. Took it back to the big box store. Clerk who fancied himself a Nikon rep and an experienced shooter said that he did not like how hard the lens had to work to find focus.

Got another one. It has issues as well. Freezes up. Will not release. Turn off/ turn on, then it works with same manual settings. I know I am going to have to send it in, just hesitant to let it go. Real slow on spot focus if shot is not real simple.

Pay 1200 bucks and get a refurbished one right back.

good luck.
Click to expand...


Welcome! Same for you - Please make sure you let us know how the problem was solved!
 
S

Steve in Oz

Senior Member
As of today, it's very close to being solved. Nikon Australia are being very helpful, as are the retailer and the service provider. In the meantime my new 16-80 f2.8-4 arrived yesterday and I have no camera to use it with!
 
Roy1961

Roy1961

Senior Member
Contributor
Steve in Oz said:
As of today, it's very close to being solved. Nikon Australia are being very helpful, as are the retailer and the service provider. In the meantime my new 16-80 f2.8-4 arrived yesterday and I have no camera to use it with!
Click to expand...

mail it over to me, i will take good care of it, lol

hope you get your camera back soon,
 
S

Steve in Oz

Senior Member
I am very pleased to report that Nikon Australia have agreed to replace the body, and it arrived this morning. A big shout out to the retailer who did all the negotiation with Nikon - Digital Camera Warehouse. If you're in Australia I recommend them highly, very good prices and very fast turnaround on delivery. I have now bought the D7200 body, three lenses and numerous filters from them.
 
M

mikew_RIP

Senior Member
Steve in Oz said:
I am very pleased to report that Nikon Australia have agreed to replace the body, and it arrived this morning. A big shout out to the retailer who did all the negotiation with Nikon - Digital Camera Warehouse. If you're in Australia I recommend them highly, very good prices and very fast turnaround on delivery. I have now bought the D7200 body, three lenses and numerous filters from them.
Click to expand...

Great to hear your sorted and about the good service.
 
P

paul14086

Senior Member
Glad it worked out. I am also in sydney and they have just opened a store near me so I'll give them a crack

Sent from my SM-G900I using Tapatalk
 
C

carguy

Senior Member
Steve in Oz said:
I bought a 7200 body and 35mm f1.8G in Sydney on Thursday of last week. It had been a great camera (and lens) up until Monday of this week, when I got the dreaded 'Err' message in the top LCD display, and it's pretty much frozen as far as taking pictures is concerned. It's at the warranty service provider now - it was the first 7200 they had seen!
Click to expand...


Welcome and heres to a speedy repair ;)
 
M

MaxBlake

Senior Member
It's terrific news that they replaced the camera body, rather than tinkering with the insides. I'm curious as to whether Nikon Australia operates differently from Nikon USA or even Nikon (Name Your Country/Continent). Does anyone know?
 
Top