D5500 stuck in Live View Mode - possible broken LV switch (HELP)

Via

New member
Hi all,

New forum member here. I've run into an issue with my camera and could use some assistance.

Yesterday, my Nikon D5500 showed a clear issue - when turning the camera on, it would immediately switch into Live View mode. On top of that, none of the buttons on the rear of the camera body were responsive nor were the touchscreen functions responsive. The issue started when I switched into Live View mode, took one last photo, then powered off the camera.

I tried removing the SD card, inserting another one (SanDisk Extreme). I tried another fully charged battery. Neither of these improved the situation.

The dials on top still work and when I press the shutter button, photos are still taken.

In my googling around, I believe I have a stuck button - hence why none of the other buttons work. Which button do I think it is? The live view switch which is part of the mode dial on top of the camera. I can tell the switch isn't engaging as it once did so something must be off whether it be dust, gunk, or a broken switch.

I'd like to remove the mode dial to take a look at what could be going on. My problem is I'm unable to determine how to do this and there isn't a lot online about the D5500. I'm fairly technical and have worked in support at other camera companies so I believe I can accomplish a DIY repair if my hunch is correct.

Can anyone provide guidance on how to remove the top mode dial / live view switch on my camera. A written explanation, YouTube, or even PDF of this part would be helpful.

Thanks all!
 

Bikerbrent

Senior Member
Welcome aboard. Enjoy the ride.
We look forward to seeing more posts and samples of your work.

Try a factory reset, do a google search for Nikon D5500 factory reset.
 

cwgrizz

Senior Member
Challenge Team
Welcome to the forum. I can't help with the top removal, but would suggest contacting Nikon if the camera is still under warranty. If not under warranty, maybe someone will be able to chime in on a procedure. We did have some on here that enjoyed tearing things apart and fixing them. Ha!
 

lokatz

Senior Member
Hi Via, From what you're describing, a stuck or damaged LV switch seems to be the only logical explanation. As I understand it, you'd have to dismount the top part of your camera since the innards of that switch will only be accessible from underneath. I'm not aware of how exactly to disassemble a D5500, but you may find this video helpful - it is for a different Nikon model but one that has a similar overall layout, so it may give you hints on how to go about opening your body. With lucky, there is just something mechanically blocking the switch that can be removed without leaving any damage. Otherwise, you'd have to get a spare part, which probably makes using a Nikon repair service inevitable.

EDIT: I just noticed that a few sellers offer the mode dial + LV switch as a replacement part on EBay.

Hope this helps!
 
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AnilParmar

New member
Hi Via, I am new to this forum. did you get any solution to this problem. Unfortunately, I am also facing this issue with my new d5500. Can you pls share your experience. Thanks
 

Needa

Senior Member
Challenge Team
Hi Via, I am new to this forum. did you get any solution to this problem. Unfortunately, I am also facing this issue with my new d5500. Can you pls share your experience. Thanks

Not likely to get a response from the original poster, the only post in 18 months. As previously mentioned if its still under warranty contact the seller or Nikon. What troubleshooting have you tried.
 

JoeIskor

Banned
Being in the Nikon store, I couldn't decide which camera was better. And even if the staff helped me to decide the best between two cameras, there was always a third one which needed my attention. And so for a few hours, it was like an infinite circle. But there was the problem of my limited budget also. I couldn't go for the super expensive ones. So in the end I had to cameras in my hands: the D5300 and the D5500. At this point the choice wasn't that difficult. I opened my browser, as I always do, and searched online. Articles like https://cameravs.com/Nikon-D5500-vs-Nikon-D5300 come in hand always, no matter the device you want to buy. This way I killed all my doubts about buying the D5500.
 

Bikerbrent

Senior Member
Hi Via, I am new to this forum. did you get any solution to this problem. Unfortunately, I am also facing this issue with my new d5500. Can you pls share your experience. Thanks

Welcome aboard. Enjoy the ride.
We look forward to seeing more posts and samples of your work.

Since the camera is new, take it back, don't mess with it!
 
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