Lightroom classic cc gray thumbnails

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nickt

Senior Member
Try signing out and back in, it fixes occasional weird behavior. There is a little head icon in the cc app (next to the bell) where you can find the sign out. Also there is a sign out under help in LR. I'm not sure if they are the same, but easy enough to try both.
 
nikonpup

nikonpup

Senior Member
did uninstall and reinstall no help - saw a similar problem in community help after many tries stating the problem - the customer moved his catalog which fixed his problem - I looked at my catalog and when I clicked on it a note popped up "error reading from preview cache" next install may fix the problem. which it did.
 
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