Bsod

Blue Screen of Death - I was running Windows 10 on my laptop and a couple of weeks ago I started getting odd things on my computer. Chrome started crashing and so I switched back to firefox and it would crash also. Then I started getting the dreaded BSOD and the computer would give me the blue screen and a code and then reboot. Would do it sometimes 4 of 5 times an hour. I was thinking the newest build had problem so I decided to reset the computer back to factory. This is not my main computer so no big deal. I preformed the rollback to 8.1 and adding photoshop CC and nikon Viewnx-i and started using the computer only to have it give me that same errors. Something major has gone wrong. Time for a new computer.

This is the one I have on order. 1TB Solid State Hybrid Drive is what I am excited to see. The Solid State section is supposed to be used for the operating system so it will boot much faster and also to hold the most used programs. This also frees up memory to even faster.

[h=1]HP ENVY 15t i7-4710HQ[/h]Operating System
Windows 8.1 64-bit

CPU & RAM
Processor: 4th generation Intel Quad Core i7-4710HQ, 2.5GHz with Turbo Boost up to 3.5GHz
RAM: 16GB DDR3 1600MHz

Storages:
Hard Drive: 1000GB Solid State Hybrid Drive
Optical Drive: SuperMulti 8X DVD+/-R/RW Dual Layer
Card Reader: SD cards

Graphics & Audio
Graphics: Intel HD graphics 4600 with up to 1792MB total graphics memory
Audio: Beats Audio quad speakers and two subwoofers

Display, Keyboard, Webcam
Display Size: 15.6" 1920x1080 Full HD BrightView LED-backlit display
Keyboard: Full-size island-style Standard keyboard with numeric keypad
Webcam: HP TrueVision HD Webcam w/integrated digital microphone

Connectivity
Ethernet LAN
Wi-Fi:802.11b/g/n WLAN with Bluetooth 4.0

Ports
2 x USB 2.0, 1 x USB 3.0
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack

Battery:
4-cell 41WHr Lithium-ion Battery
 

mikew_RIP

Senior Member
Thats normally my answer,a new computer,when they are still a magic box sitting on your desk like they are to me life is too short for the possible aggravation repeated problems can cause.
 
I have my big editing system on my desk with dual monitors and the works but When my wife and I travel I carry my laptop to download all our photos to a dn of course I am going to edit a couple of them so I need enough power to do that. This new system should fly through it. Since my wife retired we really don't need Microsoft Word anymore. Actually I have been trying to get her to drop it and go to Google Docs. I just set it up for my sister last week and was really the first time I have really played with it. A nice free alternative to create,edit and store word docs and spreadsheets. If you know how to use word you will be right at home. And this will decrease the load on the laptop and storage.
 

nickt

Senior Member
Since my wife retired we really don't need Microsoft Word anymore. Actually I have been trying to get her to drop it and go to Google Docs. I just set it up for my sister last week and was really the first time I have really played with it. A nice free alternative to create,edit and store word docs and spreadsheets. If you know how to use word you will be right at home. And this will decrease the load on the laptop and storage.
She might like the free Openoffice or Libreoffice. I set my older computer challenged sister up with openoffice and got no further questions from her. It was an easy move for her (rare) She can't seem to learn ANYTHING google though. I have been trying LibreOffice for about 3 months now. Love it. Traditional office menu and toolbar look/feel. I never liked that ribbon look of the newer versions. I am not sure of the install size, but LibreOffice installed more quickly than Office, so it might lighten your storage load.

I'd be curious if you get any setup snags with Adobe CC on the new computer. That seems like it will be a 3rd install and I am wondering if it will simply forget about the down computer or if you have to somehow de-register it.
 
She might like the free Openoffice or Libreoffice. I set my older computer challenged sister up with openoffice and got no further questions from her. It was an easy move for her (rare) She can't seem to learn ANYTHING google though. I have been trying LibreOffice for about 3 months now. Love it. Traditional office menu and toolbar look/feel. I never liked that ribbon look of the newer versions. I am not sure of the install size, but LibreOffice installed more quickly than Office, so it might lighten your storage load.

I'd be curious if you get any setup snags with Adobe CC on the new computer. That seems like it will be a 3rd install and I am wondering if it will simply forget about the down computer or if you have to somehow de-register it.

Going to do some research on the photoshop cc install today to see if I have to do anything special. Also since she does not do anywhere near as much word processing now as she did when she was an English teacher she does not need anything. Also the new setup for Google docs is really great. we can access or docs on different computer. We have the big desktop for the heavy duty work and then we both have laptops that we use and then we both have tablets that we tend to carry on the road since they both have 4g LTE so we are online everywhere with them.


Sent from my iPhone using Tapatalk
 
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I'd be curious if you get any setup snags with Adobe CC on the new computer. That seems like it will be a 3rd install and I am wondering if it will simply forget about the down computer or if you have to somehow de-register it.

Did the research. It is easier than one would think. Just Sign out on that computer.

[h=2]Deactivating Your Old System First[/h]Adobe uses software activation to control how many of your computers are able to run their apps like CS6. So if you’re already at your limit of two computers and want to transfer your license over to a new or different system, then first you should deactivate the software from the old computer. In the program, click Help > Deactivate (for CC, it’s Help > Sign Out), and then follow the instruc*tions to deactivate the software. If you have a suite edition or Creative Cloud, then deactivating any single application on your machine will deactivate them all.
 

Ruidoso Bill

Senior Member
Blue Screen of Death - I was running Windows 10 on my laptop and a couple of weeks ago I started getting odd things on my computer. Chrome started crashing and so I switched back to firefox and it would crash also. Then I started getting the dreaded BSOD and the computer would give me the blue screen and a code and then reboot. Would do it sometimes 4 of 5 times an hour. I was thinking the newest build had problem so I decided to reset the computer back to factory. This is not my main computer so no big deal. I preformed the rollback to 8.1 and adding photoshop CC and nikon Viewnx-i and started using the computer only to have it give me that same errors. Something major has gone wrong. Time for a new computer.

This is the one I have on order. 1TB Solid State Hybrid Drive is what I am excited to see. The Solid State section is supposed to be used for the operating system so it will boot much faster and also to hold the most used programs. This also frees up memory to even faster.


Just did thee reserve my copy of 10 for the new computer, hope that's not news of what is to come.
 
Just did thee reserve my copy of 10 for the new computer, hope that's not news of what is to come.


After restoring my computer to original factory state and the problem continuing I really do not think Win 10 had anything to do with it. I really did like it. Windows 8.1 is a lot faster than windows 7 but the main problem was the clunky interface. I use something called "Classic Shell" that make Windows 8.1 look and feel more like Windows 7. In Windows 10 I really did think that listened to all the complaints about removing the start button and using the majic tiles that anyone with a computer or laptop pretty much hated. In windows 10 I think they are going in the right direction. First giving it away for free as an update so that everyone is on the same OS version and all updates for life of the machine are free. This will reduce the footprint and speed up the OS since backward compatibility won't have to be taken into consideration as much. Software manufacturers should have an easier time keeping up with it also for the same reasons.
 

Ruidoso Bill

Senior Member
After restoring my computer to original factory state and the problem continuing I really do not think Win 10 had anything to do with it. I really did like it. Windows 8.1 is a lot faster than windows 7 but the main problem was the clunky interface. I use something called "Classic Shell" that make Windows 8.1 look and feel more like Windows 7. In Windows 10 I really did think that listened to all the complaints about removing the start button and using the majic tiles that anyone with a computer or laptop pretty much hated. In windows 10 I think they are going in the right direction. First giving it away for free as an update so that everyone is on the same OS version and all updates for life of the machine are free. This will reduce the footprint and speed up the OS since backward compatibility won't have to be taken into consideration as much. Software manufacturers should have an easier time keeping up with it also for the same reasons.

I use Start Menu 8 by iobit, works great.
 

§am

Senior Member
BSOD can be down to hardware or software or even a mix of both (software update for your hardware etc).

Hard to say without knowing the error codes, but usual/most likely causes are failing HDD, recent s/w update, failing memory or m/b component.
I've had failures due to PSU as well as poor cabling etc... but again without seeing the codes or the BSOD near impossible to tell :)

Enjoy the new system :)
 
BSOD can be down to hardware or software or even a mix of both (software update for your hardware etc).

Hard to say without knowing the error codes, but usual/most likely causes are failing HDD, recent s/w update, failing memory or m/b component.
I've had failures due to PSU as well as poor cabling etc... but again without seeing the codes or the BSOD near impossible to tell :)

Enjoy the new system :)


Software has pretty much been ruled out since I wiped the hard drive and started over. Only running a fraction of what I did have installed. There have been many different codes and everyone I run points to running windows defender and a virus program at the same time. I turned off winder defender the same time I reformatted the computer to rule that out. The second one that most of them point to is a corrupted hard drive. I have ran chkdsk with the fix option a couple of times and it shows there were no errors but I think that is probably the problem and it just can't find it. I may clone the hard drive and then replace it to see if that fixes it. I will have to check on the price of a hard drive for a laptop but it can't be that expensive. Will be a gamble but it might pay off. Then I would have a backup for the computer. Also the wife's laptop is running about 1,000 degrees so really don't trust it anymore so this one if fixed would be a good choice for her.
 

thequeenscheese

Senior Member
start with your bios and motherboard drivers update everything they'll be on the motherboards website (9 times out of 10 the update programs are rubbish I always download them and do it manually), also do all windows updates.

if you have a spare hd install it on there and see if bsod still occurs, if so unplug everything and plug back in one by one bsod is usually hardware related and or a power issue..
 
start with your bios and motherboard drivers update everything they'll be on the motherboards website (9 times out of 10 the update programs are rubbish I always download them and do it manually), also do all windows updates.

if you have a spare hd install it on there and see if bsod still occurs, if so unplug everything and plug back in one by one bsod is usually hardware related and or a power issue..


Or just wipe out the hard drive of all info and buy a new laptop. That is what I did. This is a backup computer anyway so there was nothing on it that I did not have on the main computer. Wanted something faster anyway since this is also my travel computer that I use for uploading all my photos on and occasionally doing a little PP on.
 

Schnick

Senior Member
You've already done the drastic thing and went for a new system (any excuse for something new eh?).

Going from what I've read so far, it sounds like you've killed a RAM module in your system. Is the system well ventilated and not surrounded by clutter? I have a lot of computers at work that suffer overheating issues because the users keep placing documents around them, blocking the PSU fan vent, which in turn fries components on the board (SFF PC Units...not great for ventilation).

If you still have your old system, it may be worth swapping the RAM out with either some new stuff, or stuff borrowed out of another machine (ask a friend, if they're not using a similar spec unit for a few days while you test it).

I've not went to Windows 10 yet, but I have looked into it and it seems Microsoft have done some research for once on what users are wanting, and not trying to shove their own ideas down peoples throats (Windows 8, anyone?).

Good luck with the new system though.
 
I ram all the traditional test like memory test and they all checked out. I have a degree in programming so I have been around a lot of computers. I got my first home computer 35 years ago. My first was a Texas Instruments

TI994a
3MHz
16K RAM, 26K ROM
Data storage cassette

New computer
2.5GHz, 6MB L3 Cache
16GB DDR3 1600MHz RAM
1 TB Hybrid drive for data storage.
 

thequeenscheese

Senior Member
if uve updated to win10 its most likely a bios or bad driver issue if it worked on win8 it's fairly unlikely something would have failed, could have but unlikely., try to remove all your ram exept one stick in the the primary slot, make sure everything is upto date.
 
if uve updated to win10 its most likely a bios or bad driver issue if it worked on win8 it's fairly unlikely something would have failed, could have but unlikely., try to remove all your ram exept one stick in the the primary slot, make sure everything is upto date.

I reformatted back to factory windows 8 and still had the problem. Was not memory or hard drive. I checked and double checked all that before I went any further. I uninstalled all original junk programs so it was bare bones.
 
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