Dealer brag

Can I brag about a dealer?

In April of this year, I bought a used D300 (body only) from Roberts Camera's eBay site. They give a 6 month warranty.

A week ago, I noticed the On/off switch wouldn't go OFF, without some fiddling... Several on/offs and it seemed to be okay... Today, the front control dial wouldn't change the aperture setting below about an f8 in M mode... even on several different lenses. And when it would respond, it was acting erratic...

I called Roberts to find out about getting it repaired... Tina said she needed to check some things, and would call me back... I got nervous when her "5 minutes" turned into an hour... It seems they didn't have a used D300 in the same used condition as the one I purchased, but she called around to their stores... they apparently have several sites/stores... and she found a Nikon Factory Refurb'ed D300 in one of their stores, so she's sending me that to replace my defective Used D300 rather than try to repair the camera... She emailed me a UPS call tag to send the broke camera back...

Nice people to deal with...

Wow that's awesome buddy! Cool store for sure!

That's how business's should operate. Go the extra mile to keep a customer and give them a reason to refer someone to you. Drives me nuts when calling the local cable company to try and negotiate a savings of some kind and BAM. Now your paying a little less because they have a promotional deal they'll pass on to you. Pisses me off and I tell them "why don't you offer this all the time and make everyone happy so's not to call and complain. Don't get it.

That's great!

Very cool!

Thank you for the review. It is nice to know there are still some professional dealers out there aside from the main two.


Sent from my iPhone using Tapatalk