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where is nikon heading?
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<blockquote data-quote="hark" data-source="post: 456670" data-attributes="member: 13196"><p>Twice within the past year there has been a Nikon rep at a local camera store when I've stopped by. He was quite friendly and very helpful with answering questions. Perhaps the problem is that the Nikon reps in Fortkentdad's post felt threatened by competing against the lower prices of other manufacturers. </p><p></p><p>When it comes to selling an expensive item, a salesperson cannot sell based on price. The salesperson needs to sell the benefits and features of the products. Sounds like those Nikon reps need better sales training as well as needing to brush up on their customer service. Very sad to hear about Fortkentdad's experience with them. The Nikon rep I saw was enthusiastic and confident about his products, and it showed.</p></blockquote><p></p>
[QUOTE="hark, post: 456670, member: 13196"] Twice within the past year there has been a Nikon rep at a local camera store when I've stopped by. He was quite friendly and very helpful with answering questions. Perhaps the problem is that the Nikon reps in Fortkentdad's post felt threatened by competing against the lower prices of other manufacturers. When it comes to selling an expensive item, a salesperson cannot sell based on price. The salesperson needs to sell the benefits and features of the products. Sounds like those Nikon reps need better sales training as well as needing to brush up on their customer service. Very sad to hear about Fortkentdad's experience with them. The Nikon rep I saw was enthusiastic and confident about his products, and it showed. [/QUOTE]
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