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Nikon DSLR Cameras
D5100
Possible to Repair Broken Shutter on D5100?
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<blockquote data-quote="j_a_rankin" data-source="post: 327534" data-attributes="member: 27604"><p>Thanks for the advice. I was the seller and had the buyer return the camera, he only knew it didn't work. Meanwhile I had sent him a replacement lens, thinking the original's broken plastic mount was the only problem, so he returned everything in a different, well-packed box. I have only his photos of the original box which he says arrived in good, undamaged condition (he is saving the box pending a claim decision by USPS). I did wonder if the buyer had done something, but he contacted me within 3 hours of arrival and the serial numbers all match what I had sent to him.</p><p></p><p>I filed an insurance claim with the postal service, but they don't even look at claims for three weeks and it's only been two (this according to my local post office). I have also been told (unsubstantiated at this point) that they may refuse a claim if the box was undamaged. If they do acknowledge the damage, they will also likely insist on repair, not full replacement value. I have ample photos of the undamaged camera but did not photograph it packaged in the box. Regardless of what happens, the camera remains mine, which is why I was asking my initial question.</p><p></p><p>No, Sandpatch, I did not knowingly package a damaged camera to file a claim. Like you, I am not sure how the damage could have happened given the multiple layers of protection - the lens was fully separated from the camera on arrival and I see that two (not just one) of the plastic mounting tabs are sheared off. I shipped another camera that arrived with the box pretty much crushed and the camera was still intact and fully operational.</p><p></p><p>Again, thanks for the advice. I won't throw any money at this problem.</p></blockquote><p></p>
[QUOTE="j_a_rankin, post: 327534, member: 27604"] Thanks for the advice. I was the seller and had the buyer return the camera, he only knew it didn't work. Meanwhile I had sent him a replacement lens, thinking the original's broken plastic mount was the only problem, so he returned everything in a different, well-packed box. I have only his photos of the original box which he says arrived in good, undamaged condition (he is saving the box pending a claim decision by USPS). I did wonder if the buyer had done something, but he contacted me within 3 hours of arrival and the serial numbers all match what I had sent to him. I filed an insurance claim with the postal service, but they don't even look at claims for three weeks and it's only been two (this according to my local post office). I have also been told (unsubstantiated at this point) that they may refuse a claim if the box was undamaged. If they do acknowledge the damage, they will also likely insist on repair, not full replacement value. I have ample photos of the undamaged camera but did not photograph it packaged in the box. Regardless of what happens, the camera remains mine, which is why I was asking my initial question. No, Sandpatch, I did not knowingly package a damaged camera to file a claim. Like you, I am not sure how the damage could have happened given the multiple layers of protection - the lens was fully separated from the camera on arrival and I see that two (not just one) of the plastic mounting tabs are sheared off. I shipped another camera that arrived with the box pretty much crushed and the camera was still intact and fully operational. Again, thanks for the advice. I won't throw any money at this problem. [/QUOTE]
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Nikon DSLR Cameras
D5100
Possible to Repair Broken Shutter on D5100?
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