Karly Shelton
New member
Last year my husband bought me a the Nikon 5100 for Christmas. We used it a few times and even bought a special padded case for it to use on our trip to Yosemite. Halfway through our big trip the mirror (or shutter) kept getting stuck. Our family photographs kept getting cut in half and sunspots. Well, we take the lens off and the mirror has completely fallen off. I was pretty upset because we had been so careful with the camera and it was new and here we were on a BIG trip and it broke.
I called Nikon and thought they would offer me some insight in fixing it but the woman I spoke to was not helpful at all (I wish I still had her name). She kept saying if it had been dropped or tampered with then we would have to pay to fix it. So here I have a nearly $400 camera that I had used a handful of times and it is already falling apart. We had been extremly careful with the camera the whole time and had not tampered with it at all. I just expected better quality from a Nikon.
So here is my question, should I try contacting Nikon again and send it back in? Find a local camera repair company? or fix it myself? I just don't want to pour more $$$ into this camera if it is going to keep giving me problems. Any insight is MUCH appreciated. Thanks so much.
I called Nikon and thought they would offer me some insight in fixing it but the woman I spoke to was not helpful at all (I wish I still had her name). She kept saying if it had been dropped or tampered with then we would have to pay to fix it. So here I have a nearly $400 camera that I had used a handful of times and it is already falling apart. We had been extremly careful with the camera the whole time and had not tampered with it at all. I just expected better quality from a Nikon.
So here is my question, should I try contacting Nikon again and send it back in? Find a local camera repair company? or fix it myself? I just don't want to pour more $$$ into this camera if it is going to keep giving me problems. Any insight is MUCH appreciated. Thanks so much.