Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New profile posts
Latest activity
Media
New media
New comments
Search media
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Nikon DSLR Cameras
D600/D610
Autofocus failed, alleged impact damage!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="BackdoorArts" data-source="post: 369528" data-attributes="member: 9240"><p>Know this, the guy who is saying this is the receiving tech. Call Customer Service, and as was said be firm and persistent, but don't start off angry. I've dealt with Nikon CS in the states numerous times with the D600 issues and was always dealt with fairly and professionally to my ultimate satisfaction. If you're getting nowhere with the person you're speaking with, ask to speak to their supervisor (agree to a call back ... they <em>will</em> call you back in my experience). If you get nowhere with them, call corporate. </p><p></p><p>In each case, remind them that you brought it directly to Nikon, spoke with a receiving technician who inspected it in front of you, and at no point were you ever even asked if it was dropped or damaged somehow. Remind them you were assured it would be a fully covered warranty, and if any damage is evident now it obviously was not there when you dropped it off or it would have been noted.</p></blockquote><p></p>
[QUOTE="BackdoorArts, post: 369528, member: 9240"] Know this, the guy who is saying this is the receiving tech. Call Customer Service, and as was said be firm and persistent, but don't start off angry. I've dealt with Nikon CS in the states numerous times with the D600 issues and was always dealt with fairly and professionally to my ultimate satisfaction. If you're getting nowhere with the person you're speaking with, ask to speak to their supervisor (agree to a call back ... they [I]will[/I] call you back in my experience). If you get nowhere with them, call corporate. In each case, remind them that you brought it directly to Nikon, spoke with a receiving technician who inspected it in front of you, and at no point were you ever even asked if it was dropped or damaged somehow. Remind them you were assured it would be a fully covered warranty, and if any damage is evident now it obviously was not there when you dropped it off or it would have been noted. [/QUOTE]
Verification
Post reply
Forums
Nikon DSLR Cameras
D600/D610
Autofocus failed, alleged impact damage!
Top