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About cancellations
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<blockquote data-quote="wud" data-source="post: 462102" data-attributes="member: 13578"><p>I get a little frustrated about this sometimes, and would really love to hear how you handle this. </p><p></p><p>Earlier I had people pay after the shoot. This meant a lot of cancelations, often close to the actual meeting time. Now I have them pay before and only have cancelations which I think is fair - sickness etc. That happens. </p><p></p><p>But for companies I charge pr hour, so they pay after the shoot, and I also give out a gift card once in a while, for a contest or similar. </p><p></p><p></p><p>Now one company cancelled on me twice, she didn't write me - I wrote her, one or two days before. I think her excuses are fair but I don't understand why she doesn't at least contact me herself, in good time. What to do if she cancels again, last minute, for our third appointment? </p><p></p><p>And then I have this gift card out and about... She cancelled one time before, 2 days before the shoot. And now she cancels again, 4 hours before the shoot (1 hour drive for me, so 3 hours before I should leave), because "we just got home from holidays...." But she herself wrote, when making the appointment, they were returning on the 8.th. It's the 11.th today...</p><p></p><p>How do you reply and/or handle cancelations like this? Do you just smile and say, let's find another date? I don't wanna be the angry photographer but I really don't wanna place marks in my calendar and say no to other plans, for nothing. </p><p></p><p></p><p></p><p></p><p>Sent from Tapatalk</p></blockquote><p></p>
[QUOTE="wud, post: 462102, member: 13578"] I get a little frustrated about this sometimes, and would really love to hear how you handle this. Earlier I had people pay after the shoot. This meant a lot of cancelations, often close to the actual meeting time. Now I have them pay before and only have cancelations which I think is fair - sickness etc. That happens. But for companies I charge pr hour, so they pay after the shoot, and I also give out a gift card once in a while, for a contest or similar. Now one company cancelled on me twice, she didn't write me - I wrote her, one or two days before. I think her excuses are fair but I don't understand why she doesn't at least contact me herself, in good time. What to do if she cancels again, last minute, for our third appointment? And then I have this gift card out and about... She cancelled one time before, 2 days before the shoot. And now she cancels again, 4 hours before the shoot (1 hour drive for me, so 3 hours before I should leave), because "we just got home from holidays...." But she herself wrote, when making the appointment, they were returning on the 8.th. It's the 11.th today... How do you reply and/or handle cancelations like this? Do you just smile and say, let's find another date? I don't wanna be the angry photographer but I really don't wanna place marks in my calendar and say no to other plans, for nothing. Sent from Tapatalk [/QUOTE]
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