Camera taking black photo,s

Bought a d3200 and it has an occasional fault from time to time. When I go to take a photo, it sometimes takes a black photograph instead of what I am viewing. It does go ok after I have tinkered about with the settings but it does still do it from time to time. Any advice please.

Have you tried resetting the camera?


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Yes I have, Have reset everything. It works fine, then goes into taking black photos then goes ok again? Seems strange to be honest.

Are you sure you're not underexposing the image?

No, I thought of that so took photo,s in Auto mode and they are fine. But still happens in that setting also. Tried changing the lens to ensure it was not the lens but still happens. Would something have some dust or something inside that perhaps needs cleaning off?

I don't think that dust could be the cause for black pictures. Either underexposure or something's wrong with the mirror/shutter. I suppose you got warranty on the camera? Rather than searching for a solution, I would bring the camera back and have it repaired.


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Are you shooting in Manual mode? If so, are you setting the camera for a proper exposure based on either the camera's or an external meter?

Just because you shoot in Manual doesn't mean every shutter speed / aperture combination will provide a proper exposure.

Right, been in touch with Nikon who state this camera was part of a faulty batch they sent out. If I want it repairing, it will cost me £230! Even though they knew it was faulty and shipped them out! How can that be right? Advice please?

GaryWatson13 said:

Right, been in touch with Nikon who state this camera was part of a faulty batch they sent out. If I want it repairing, it will cost me £230! Even though they knew it was faulty and shipped them out! How can that be right? Advice please?

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Based on the estimate they gave you ($350 USD), they're thinking about replacing the entire shutter mechanism and sticking you with the bill because the camera is out of warranty. That, I think, is the long and short of it.

The whole "faulty batch" thing? I have no idea where that's coming from and it sounds like a load of crap to me. You could press your case with Nikon and see where it gets you or... You could invest in another camera. I know which way I'd be leaning if I were you.
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Camera is only 12 weeks old!

If they've given you substantial information that this was part of a faulty batch then I would argue that fact. For instance if they sent you an email stating that camera serial number is from a known batch that was faulty, then I would ask them to fix it for free. It being out of warranty means they can tell you to kick rocks. But if it was faulty from the start you might be able to argue this point. I think it will boil down to who you get on the other end of the phone. Good luck.

GaryWatson13 said:

Camera is only 12 weeks old!

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If it's only 12 weeks old and under warranty then I'd argue to high heaven and find out why this isn't covered under your manufacturer's warranty. Where did you buy it from? Is there a valid warranty for it?

GaryWatson13 said:

Camera is only 12 weeks old!

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It's still covered by warranty then.

Sandpatch said:

It's still covered by warranty then.

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Unless it is Grey Market, Maybe???

Just a thought

My understanding is Nikon US won't touch a gray market camera, even if you offered to pay for the repair.

My 3200 just started doing this to, I bought it in July. Guess it's time to contact Nikon.