We are having trouble loading games on my wifes Toshiba laptop,i tried the same games on mine and managed to get one to load by using the shift and insert key but the Toshiba does not have an insert key.Done the google search and have found its the caps lock or second in from the right at the top,tried them both alongside the shift but they dont work,any one any other ideas which could be the insert key on the Toshiba.